• We are the bank for business
• We stand for competence and credibility
• Customer satisfaction is our utmost desire
• We are Passionate about our work and Passionate for clients

Effective customer relationship management is the cornerstone of our Corporate Banking business. It means customer centeredness and tailor made solutions to satisfy the unique needs of each client. We combine our local knowledge with the skills and synergies from our European and African network to achieve this differentiation. 

THE CUSTOMER AND OUR STRATEGY

The customer is at the centre of everything we do. Our product offering is tailored to satisfy the uniqueness of each customer. This means understanding their business or industry, flexibility and capacity to innovate appropriate financial support. We delight our clients with all these and on time.

With the continued improvement in the economy over the last few years, improved liquidity and availability of medium term funds from our foreign partners, our strategy is to focus on medium to long term lending to strategic and productive sectors of the economy: manufacturing, non-traditional exports, energy, salt production, trade finance, ICT and other services.

We will continue to meet the increasing customer base and sophistication with improved skills and customer care, innovative product development and proactive relationship management. We are privileged with a strong resource (product and financial) support from our European and African partners, resulting in our product offerings far beyond our local capacity and the reach of many local financial institutions.

BUSINESS CENTRES

An interactive business network between Europe and Ghana

Five coordination centres supply corporate and trade finance services:  from business centres in the areas of Accra, Tema, Tesano and Kumasi on the domestic side and out of Amsterdam and London (Fortis) on the European side. We offer Ghanaian and international enterprises that are actively involved in Ghana, an international banking service with significant value addition and guarantee them efficient processing of their transactions both in local currency and in major international currencies. Through our strategic partnership with foreign development institutions, TTB provides medium to long term financing facilities as indicated below:

• Short - to medium term loans (all currencies)
• Commodity trade finance
• Asset backed finance (inventory, receivables…)
• Cash management & Investments
• International services & operations

Contacts at our various coordination centres are as follows: